Right to Repair

Right to Repair Goldman Equipment

Do It Yourself Repairs

John Deere along with Goldman Equipment below are providing you excellent resources to help you repair, maintain and operate your equipment safely.

Customer Service ADVISOR

Customer Service ADVISOR is a digital database of Operator, Diagnostic, and Technical manuals for John Deere Products. This subscription allows users to connect to machines with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations. Watch now

More about how John Deere and Goldman Equipment support your right to repair and Customer Service ADVISOR below.

ON-BOARD DIAGNOSTICS VIA DIAGNOSTICS PORT OR WIRELESS INTERFACE:

  • Machine issues are identified by a specific Diagnostic Trouble Code (DTC) that can be accessed through the machine display or dash. Some machines allow for the basic description of the DTC to be viewed
  • Remote Display Access (view of operator’s display in cab)
  • Mobile Apps (access through the John Deere App Center app)
  • Provide operating tips and basic troubleshooting information. Some apps also provide the ability to look up Diagnostic Trouble Codes (DTCs) for more information.

OTHER PUBLICATIONS WITH INFORMATION ON SERVICE, PARTS, OPERATION AND SAFETY:

Note: 
Access to Service ADVISOR for Customers does not authorize or permit customers to perform warranty repairs on their equipment.
Not all of the features that dealers have access to in Service ADVISOR will be available to customers.

CUSTOMER SERVICE ADVISOR 5.2 CAPABILITIES:

CUSTOMER SERVICE ADVISOR REQUEST FORM:

Fill out information below for next steps to purchase Customer Service Advisor.